Boo Casino Responsible Gaming Policy
An Honest Look at Yourself
Problematic behavior is rarely obvious from the inside. A person developing an addiction typically finds an explanation for each individual episode – “today just wasn’t my lucky day”, “this is the last time”, “I have the situation under control”. That is precisely why it is useful to answer specific questions – without trying to appear better than you actually are.
- Have you missed work, study, or important appointments because of gambling?
- Have you had to hide from people close to you how much you actually spent or how much time you spent gambling?
- Have you turned to gambling as a way to solve financial problems – to cover a debt or find money for urgent expenses?
- After a significant loss, did you feel an urge to return immediately and win back what you lost – and was that feeling stronger than any rational argument?
- After a win, were you unable to stop until you’d lost it all back?
- Has it come to borrowing money or selling possessions in order to keep playing?
- Has gambling displaced time you previously spent with family, friends, or other activities?
- Have you used gambling as a way to cope with anxiety, anger, or low mood?
- Have your relationships with people or your professional reputation suffered because of your relationship with gambling?
- Has it happened that you played until your account reached zero – not because you planned to, but because you were unable to stop?
- Has the thought occurred to you of doing something unlawful in order to get money for gambling?
- Have household tasks and everyday responsibilities been put off because you wanted to play?
One or two affirmative answers are a reason to reflect and configure the control tools. Five or more are a a serious signal that the situation requires outside help. Contact details for the organizations that can assist are provided at the beginning of this page.
For questions about configuring tools and any matters related to responsible gaming: [email protected].
Tools Within the Platform
All tools are available directly in the account settings without contacting support. If difficulties arise, the support team will help with configuration.
Spending Limits
The most direct way to keep gaming within a budget is to set a ceiling in advance. We allow restrictions to be set independently across three parameters: maximum deposit per period, maximum bet size, and allowable losses. For each parameter, three time horizons are available – daily, weekly, and monthly.
A limit can be reduced instantly – tightening takes effect immediately. Raising or removing a restriction – only after 24 hours from the time of submitting the request. This is an intentional protection against impulsive decisions in the heat of the moment: if the urge to raise the limit arises mid-game, the system allows time to cool down. Set limits in advance and in a calm state of mind – not during play and not immediately after a loss.
Time Reminders
Time spent gambling feels like it passes faster – without natural markers like fatigue or hunger. An hour at the slots feels like fifteen minutes. The reminder function works simply: at set intervals, a notification appears on screen showing how much time has passed since the start of the session. Play is not interrupted – it simply restores awareness at the right moment. The interval is configured individually. This is the lowest-effort tool with a real effect – we recommend activating it for anyone who tends to lose track of time while playing.
Temporary Block and Self-Exclusion
Both tools completely close access to the account, but are designed for different situations. Temporary block is for short breaks. You choose the duration, the account is immediately frozen, and it is impossible to log in. Once the period ends, the account is unlocked automatically. If you need to withdraw funds during the block, you can do so through support, but your gaming access will not be restored.
Self-exclusion is for more serious decisions: a lengthy period or an indefinite block. For the entire duration, you are automatically removed from all marketing communications. Updating the mailing databases takes up to 48 hours.
The early cancellation mechanism is identical for both tools: a request through support plus a mandatory seven-day cooling-off period. The account is restored either on the original end date of the block or seven days after the request – whichever comes first.
Rules for Using the Tools
All tools are effective only on the site where they were activated. For several platforms, a request must be submitted separately for each one; when contacting support, specify the particular sites.
Registering an additional account to circumvent limits or self-exclusion is a direct violation of the rules. Multi-accounting is tracked automatically. If you have discovered an unblocked additional account of your own, inform us. A request submitted through support is considered fulfilled only after official confirmation from our team.
These rules exist not to make life harder for players but to ensure that the protection tools work as intended. A control system is only effective when no one attempts to circumvent it
Professional Help
If the situation has already gotten out of control, the tools on the platform will help maintain boundaries but will not replace professional support. Gambling addiction is a behavioral disorder that responds to treatment. Seeking help is the right decision.
Support organizations:
- Gamblers Anonymous – an international network of mutual aid groups, anonymous and free of charge.
- Gambling Therapy – online consultations and support in several languages, including individual sessions.
- Both organizations work with people at any stage – from the first warning signs to a fully formed addiction. Anonymity is guaranteed; no prior appointment is required.
Software blocking tools:
- GamBan – blocks access to gambling sites across all your devices simultaneously.
- GamBlock – a similar solution with additional protection against bypass attempts.
- Net Nanny – a universal content filter, suitable for parental control as well.
These programs operate independently of our platform and are installed at the device or operating system level. They are harder to bypass than browser filters – this matters if you want to create a real barrier rather than a symbolic one.
In addition to this, it is worth requesting self-exclusion on all gambling platforms where you have accounts, and unsubscribing from gambling mailing lists – fewer external triggers mean fewer impulsive decisions.
Minors and Access to the Platform
Registration and play are permitted from the age of 18 only. We verify age upon registration and reserve the right to request supporting documents from any player at any time. Until these are provided, the account may be frozen.
Our technical measures are more effective when combined with parental controls on the user’s side. If children have access to your devices:
- Never save your account password in the browser, and do not use autofill on shared devices.
- Always end the session completely – a closed tab does not mean you have logged out of the account.
- Do not leave devices with an open account unattended.
- Install GamBlock, GamBan, Net Nanny, or Better Internet for Kids – they block gambling resources at the device level regardless of the browser used.
- Do not give children bank card details, and do not store them in accessible places.
Most modern smartphones and tablets have built-in parental control tools – screen time limits, restrictions by site category, and a PIN code for installing applications. Configure these before handing the device to a child, not after a problem has already arisen. Software blockers like GamBan operate at the operating system level and are considerably harder to bypass than simple browser filters – this is worth keeping in mind when choosing a tool.